Effective Date: 28 January 2025
1. Introduction
Purpose of the Privacy Policy
This Privacy Policy outlines how VENTI Group Ltd (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, www.venti-group.com. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly.
Scope of the Policy
This policy applies to all users of our website and covers all personal data collected through our services, including but not limited to e-commerce transactions and industry learning resources.
2. Information Collection
Types of Information Collected
We collect various types of information, including:
- Personal Data: Name, address, email, phone number, and payment information (processed via Stripe).
- Usage Data: Information on how you use our website and services.
Methods of Collection
We collect information through:
- Contact Forms: When you reach out to us.
- Product Configurators: When you customize products.
- Newsletter Sign-Ups: When you subscribe to our communications.
- Cookies: To enhance user experience and analyse website traffic.
3. Use of Information
The information we collect is used for:
- Providing customer service and support.
- Sending newsletters and promotional materials.
- Continuously improving and innovating our services.
4. Information Sharing
Circumstances for Sharing
We may share your information with third parties under the following circumstances:
- When necessary for processing payments through Stripe.
- To analyze website usage through services like Google Analytics, Ahrefs, and SEMRush.
- When required by law or to protect our rights.
List of Third-Party Services Used
- Google Analytics: For tracking user behaviour and website performance.
- Ahrefs: For SEO analysis and website performance.
- SEMRush: For marketing analytics.
- Stripe: For secure payment processing.
5. Data Security
Measures to Protect User Information
We implement various security measures to protect your personal information, including:
- Using HTTPS to encrypt data transmitted over the internet.
- Regular security audits and updates to our systems.
User Rights Regarding Their Data
You have the following rights under GDPR:
- The right to access your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of your data.
- The right to object to or restrict processing of your data.
6. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Users will be informed of any changes by updating the Privacy Policy page on our website. Please review this page periodically for the latest information on our privacy practices.
7. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: sales@venti-group.com